Terms of Service
Terms of Service
Welcome to Prime Dock Supplies
These Terms of Service ("Terms") govern your access to and use of the Prime Dock Supplies website, products, and services (collectively, the "Services"). By using our Services, you agree to be bound by these Terms. If you do not agree, you may not use our Services.
1. Use of Services
1.1 Eligibility: You must be at least 18 years old to use our Services. By using the Services, you represent that you meet this requirement.
1.2 Account Responsibility: If you create an account, you are responsible for maintaining its confidentiality and all activities that occur under it. Notify us immediately if you suspect unauthorized use of your account.
1.3 Prohibited Activities: You agree not to:
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Violate any laws or regulations.
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Use the Services for fraudulent or unlawful purposes.
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Disrupt or interfere with the functionality of the Services.
2. Orders and Payment
2.1 Order Acceptance: All orders are subject to acceptance by Prime Dock Supplies. We reserve the right to refuse or cancel any order for any reason, including availability, errors in pricing, or fraudulent activity.
2.2 Pricing: Prices are subject to change without notice. The price applicable to your order will be the price at the time the order is placed.
2.3 Payment: Payment must be made at the time of purchase. We accept major credit cards and other payment methods as specified on our website.
3. Shipping and Delivery
3.1 Shipping: Shipping times and costs are specified during checkout. Delivery dates are estimates and not guaranteed.
3.2 Risk of Loss: Risk of loss transfers to the customer upon delivery to the carrier.
4. Returns and Refunds
4.1 Return Policy: Returns are subject to our Return and Refund Policy, which includes a 25% restocking fee and requires the customer to cover return shipping costs.
4.2 Non-Returnable Items: Certain items, such as custom orders and clearance items, are non-returnable.
5. Intellectual Property
All content on the Prime Dock Supplies website, including text, images, logos, and software, is the property of Prime Dock Supplies or its licensors and is protected by copyright, trademark, and other laws. You may not reproduce, distribute, or create derivative works without written permission.
6. Limitation of Liability
To the fullest extent permitted by law, Prime Dock Supplies shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our Services.
7. Indemnification
You agree to indemnify and hold harmless Prime Dock Supplies, its officers, directors, employees, and affiliates from any claims, damages, or expenses arising from your use of the Services or violation of these Terms.
8. Changes to Terms
Prime Dock Supplies reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Services constitutes acceptance of the revised Terms.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of the state in which Prime Dock Supplies is headquartered, without regard to its conflict of law principles.
10. Contact Information
For questions about these Terms, please contact us.
By using our Services, you acknowledge that you have read, understood, and agree to these Terms of Service. Thank you for choosing Prime Dock Supplies!
Prime Dock Supplies
MARINE SUPPLY • BOAT DOCK SUPPLIES & ACCESSORIES • DOCK FLOTATION • SWIM
PLATFORMS • AND MORE
We ship nationwide!
Prime Dock Supplies
Prime Dock Supplies (Formerly Dock Floats Ltd.) is the premier marine supply and boat dock supply company in Austin, Texas. We offer top-of-the-line encapsulated flotation, boat dock accessories and hardware for your waterfront living. Our products include floating dock systems and materials, PWC platform, permaport, PWC docks, dock bumpers, underwater fishing lights, swim platforms, PWC lift, swim rafts, dock boxes, dock ladders, dock wheels, dock edging, dock floats, Styrofoam blocks, pulley, power pedestals, aluminum cleats, solar marine lights, aluminum dock ladder equipment, and other marine and dock hardware products and accessories. As the premier Texas floating boat dock supplier, we pride ourselves on partnering with the best marine manufacturers in the business. By partnering and being an authorized dealer with companies like HP Extreme™ and HydroHoist, we can offer our customers the best dock supplies, backed by the best warranties on the market. With us, you can rest assured knowing, our boat dock products will last decades, not years.If you own a waterfront property, our floating dock and boat dock accessories should be part of your set-up. Call us for your hassle-free consultation: 512-266-6035. Our customer service and product selection are unmatched!
Hassle-Free Consultations!
We offer free consultations and a quote within 15 minutes. Price includes delivery to your door. And bonus, we ship nationwide! Call us at: 512-266-6035.
Why Choose Us As Your Marine and Boat Dock Supply Store?
We’ve been in business for 20+ years. We have a reputation for providing the best boat dock supplies on the market. We firmly believe that ‘doing it right costs less than doing it over!’ Customer satisfaction is at the cornerstone of our business. We strive to develop relationships with our customers rather than simply process transactions. We have found that each individual project is unique and requires a personal touch. That is why we as an organization will take the time help you determine the product that will best suit your specific need. Your business is important to us, but your REPEAT business and REFERRALS are more important us.
Austin Marine & Boat Dock Store Near Me:
Our marine supply store is based out of Austin, Texas, but we sell and ship our boat dock supplies nationwide. If you live locally, we invite you to visit our Austin marine store at 5115 Hudson Bend Rd., Austin, TX 78734.
HISTORY
Dock Floats Ltd was formed in 1995 as a part time business to serve as a small supplier for a small group of commercial contractors on the Highland Lakes Chain (a group of lakes on the Colorado River in Central Texas). In 2002, Dock Floats Ltd. was purchased by John Keller. He has been dedicated to growing this small business while continuing to maintain a high level of customer satisfaction. A short time after purchasing the business, Dock Floats Ltd moved its location to Austin, Texas (its current location). In the matter of a few years, Dock Floats Ltd. has gone from a part time business to one of the larger privately owned marine supply distributors in the State of Texas. Now shipping materials not only nationally but around the world. We have also assembled a network of distribution points around country. In 2024 Dock Floats introduced it's new brand "Prime Dock Supplies" to grow into the next stage of superior customer service and offer more digital tools online for it's customers. Through it all, we have held customer satisfaction as its cornerstone. We strive to develop "relationships" with our customers rather than simply process transactions. We have found that each individual project is unique and requires a "personal touch". That is why we as an organization will take the time help you determine the product that will best suit your specific need.
John Keller, President
